Xfinity cable stuck on welcome screen.

Jun 24, 2023 · Before going to bed I tested it and it was working. Next day it wasn’t working again, stuck on the reboot “Welcome” screen (restarting the box didn’t help). I chatted again with the Xfinity Assistant, who did something and fixed it. It’s been working for over a day now, including over night.

Xfinity cable stuck on welcome screen. Things To Know About Xfinity cable stuck on welcome screen.

It's not the Xfinity app that won't download, it's the download section of the Xfinity app. It's stuck on that part of the app and it won't let you pick TV Go channels or anything else. 2. 0. ... Bounced device, uninstalled and reinstalled app, stuck on download screen…. “ no downloads found” ...Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableApr 5, 2024 · Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset: Apr 2, 2022 · First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires. Perform a System Refresh. If the Xfinity welcome screen is stuck due to issues in the Xfinity box’s system settings, you can perform a System Refresh to resolve it. Here are the steps to System Refresh your Xfinity box. Open the Xfinity My Account App on your device. Go to the Overview Menu and locate the TV option.

We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …Remote stuck in looking for problem mode. Tried pairing my remote x1 with tv. Not getting a looking for problem message on the tv and it just keeps displaying that. Remote not pairing with tv. Question.

My Xumo Streaming Box is Stuck on Settings Page : r/Comcast_Xfinity. Help! My Xumo Streaming Box is Stuck on Settings Page. I turned on my tv and this was there. You can’t get to the homepage or anything other than view the settings. I’ve tried unplugging and all of that but it’s just the settings page. I just got this streaming box a ...After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...Yes, cables attached to both ends of the TV and device can cause xfinity screen jam. You can be able to slow down the sight of a greeting message for hours. To fix this, take all cables out of the device and tv. Now insert the cables into the TV box and open the power. After a few minutes, connect the cables to the TV.Hand-tighten the cable connections to ensure that they are not loose. Restart your Xfinity Flex as well as the TV it is attached to. Confirm that the TV is set to the proper input settings. 5. Apps Fail to Load on the Home Screen. If apps fail to load on the Xfinity Flex, it is usually an internet connection issue.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box.

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Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.

Apr 17, 2020 · 1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot". 24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Next day it wasn’t working again, stuck on the reboot “Welcome” screen (restarting the box didn’t help). I chatted again with the Xfinity Assistant, who did something and fixed it. It’s been working for over a day now, including over night. ... They are supposedly mailing me a proper 4k capable cable/dvr box because the local xfinity ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …In today’s fast-paced digital world, having reliable and high-speed internet access is essential. Whether you are a small business owner, a student, or simply someone who enjoys st...When it comes to choosing an internet or cable provider, Xfinity is one popular choice. With a wide range of packages and pricing options, it can be difficult to know which one is ...

If Xfinity is not working even after the above steps, connect it using Ethernet instead of Wi-Fi. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows:Restart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button. Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together.You can view your Comcast cable bill online by logging into your account at Comcast.net, clicking Billing & Payments, scrolling down to the Bill Details section and selecting View ...It's not the Xfinity app that won't download, it's the download section of the Xfinity app. It's stuck on that part of the app and it won't let you pick TV Go channels or anything else. 2. 0. ... Bounced device, uninstalled and reinstalled app, stuck on download screen…. “ no downloads found” ...1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the …Dec 27, 2020 · X1 box stuck on Welcome screen. lauren1018 Cable connections are strong. what you are describing is that the set top box reboots trying to get a good connection. this is usually due to high noise or low signal levels of the connection via coax to their server. This can be internal to your home (untight cable end connections) or outside between your home and the Comcast ground pod or in ...

If you are still having issues with your TV being stuck on the welcome screen I would recommend starting with unplugging your modem and TV box for at least 30 seconds. Once the modem is back online go ahead and try and turn the TV box back on and see if you progress past the welcome screen.

New X1 box in "Welcome" screen reset loop I just picked this box up on 11/5, and a day and a half later it froze while watching TV. A subsequent power down reset resulted in a welcome screen that starts in standard definition, changes to high definition, the box then resets and the same sequence again.My cable box is stuck on a software update in progress, and it never goes past 0%. This started a few days ago and our tv screen shows a message saying to call customer service, and when we did the...meps physical exam for males; smite cross progression ps4; gastroparesis causes norvasc; is pepper spray legal in va. houses for rent by private landlords near meXfinity On Demand Error Codes and Troubleshooting Steps . Restart Your X1 TV Boxuser_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).Cable connections are strong. what you are describing is that the set top box reboots trying to get a good connection. this is usually due to high noise or low signal levels of the connection via coax to their server. This can be internal to your home (untight cable end connections) or outside between your home and the Comcast ground pod or in ...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

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The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.Yes indeed. If your other TV's have the same message then it would indicate a fault with the common variable between them (the cable service). On a user level what you can try is rebooting the cable box by unplugging its power cord for 10 seconds and then plugging it back in and letting it reboot.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Jun 6, 2020 · Stuck on welcome screen. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Nothing works. Our internet is fine but we can’t get the TV past the ... Xfinity Stream Beta app stuck on purchase screen. It seems a lot of people have had this problem for a while and that it has not been resolved. For about a month the app has been stuck on purchase screen across several Samsung devices, making the app useless. Reinstalling and removing tv from power outlet seems to do nothing.The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.Bienvenido. Bienvenue." screen. Solved. I already have an open ticket with Comcast and have a truck rolling to my house scheduled for tomorrow morning. I'm wondering if there …I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes.

Hand-tighten the cable connections to ensure that they are not loose. Restart your Xfinity Flex as well as the TV it is attached to. Confirm that the TV is set to the proper input settings. 5. Apps Fail to Load on the Home Screen. If apps fail to load on the Xfinity Flex, it is usually an internet connection issue.My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.Jul 24, 2021 · Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Instagram:https://instagram. joey settembrino true story First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.Starting with the main tv upstairs on and viewing my existing directtv account I installed a 2 way splitter just as the xfinity cable enters the house. From there 1 wire went to the gateway (Which is up and running no problems) and the 2nd went on the same port on the main splitter that the current directv input was attached to. costco tire center flat repair Feb 2, 2022 ... ... Xfinity Flex TV Box videos ... How to adjust TV full screen, get full picture size - TV screen fit ... NO LONGER PAY CABLE TV! (THIS APP OFFERS ... angel number 555 sacred scribes Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green . rally house livonia livonia mi Remote stuck in looking for problem mode. Tried pairing my remote x1 with tv. Not getting a looking for problem message on the tv and it just keeps displaying that. Remote not pairing with tv. Question.We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. capital one bifecta 2. Start Here. I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the connections too. The light flashes blue, then just...After having to upgrade our cable box, the new X1 Box gave this message for a few minutes and then went to a black screen. After several restarts and and swearing, it kept doing the same thing. After reading on this forum that lots of other people were having problems I gave up. ge opal ice maker yellow light Stuck at “Pairing your set-tip box with Wireless gateway”. Box was working fine. Now it stays at the “Let’s start by pairing your set-top box with your wireless gateway.”. Screen. - Have my own modem. - Remote will not work to select the 2 options of “initiate pairing” and “Manual Setup”. Like I said the box was working fine ...I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the connections too. ... Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. clint black net worth When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. the releaf center reviews After having to upgrade our cable box, the new X1 Box gave this message for a few minutes and then went to a black screen. After several restarts and and swearing, it kept doing the same thing. After reading on this forum that lots of other people were having problems I gave up.New X1 box in "Welcome" screen reset loop I just picked this box up on 11/5, and a day and a half later it froze while watching TV. A subsequent power down reset resulted in a welcome screen that starts in standard definition, changes to high definition, the box then resets and the same sequence again. princeton in rural king One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings …Different HDMI Port. Different TV. Press all buttons on the remote including home button. Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input. Left the box on black screen for an hour. Power cycled TV. eastchase movies Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly. fishing report lake hamilton arkansas Aug 29, 2022 · This seemingly doesn’t show that the cable is damaged, but inside the core of the cable is torn and lost its temper. Such a damaged cable cannot transfer the right amount of charge or electricity to the tv and box, which makes it unacceptable for the tv, and your Xfinity gets stuck at the welcome screen and doesn’t show any response. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable